Metrofibre is currently experiencing the following issue:
Start Date & Time: 02/02/2026 07:30
Fibre Provider/s: Metrofibre
Affected Area/s: Eastern Cape
Impact: Customers may experience slow connectivity.
Update (02/02/2026 @ 20:54):
Metro fibre confirmed that this outage was resolved on 02/02/2026 @ 20:54. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (02/02/2026 @ 20:02):
Metro fibre estimate that it will take approximately 1 hour to repair the services due to the extent of damage caused.
. More updates to follow.
Cool Ideas and Metrofibre technicians are currently investigating. There is no ETR at the moment.
#EasternCape #Metrofibre #Outage
