Openfibre is currently experiencing the following issue:
Start Date & Time: 02/11/2026 @ 15:58
Affected Area: East Rand Retail Park
Impact: Customers may experience no connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (03/11/2026 13:19):
Openfibre confirmed that this outage was resolved on 03/11/2026 13:00. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 03/11/2026 03:59
Due to access constraints onsite teams will be dispatched in the morning, further updates to follow
Please accept our sincere apologies for any inconvenience this may have caused.
Update: 02/11/2026 18:33
Openfibre technicians have commenced initial testing from Ravenswood and are currently working on the first cable to localise the exact point of the break.
The team is continuing with testing to identify the precise location of the cable break.
Update: 02/11/2026 18:09
Openfibre have requested an ETA from the team and will share a further update as soon as this information becomes available.
We will continue to monitor the matter and keep you informed of any developments until the issue has been resolved.
#EastRandRetailPark #Openfibre #Outage
