Update 13/02/2020 20:08 SADV has confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection,
please be sure to log this with our Cool Support Desk on 010-593-2665
or log a ticket
here
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Update 13/02/2020 16:50: The technicians tested the link and discovered a fiber break.
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SADV is currently experiencing the following outage:
Date: 13/02/2020
Area/s: Eagle Close
Impact: Kindly note that we are currently experiencing technical difficulties in your area.
Our backhaul service provider is working on resolving these issues as soon as possible so that you can go back to enjoying your fast, uninterrupted fibre internet. We have no ETA as yet.