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Octotel is currently experiencing the following issue:
Start Date & Time: 22/06/2024 @12:59
Affected Area/s: Eagle Canyon
Impact: Customers may experience no/slow/intermittent connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (25-06-2024 @ 12:06):
Octotel confirmed that this outage was resolved on 22-06-2024 @ 16:15. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 23/06/2024 12:18
Engineers are observing traffic to be flowing over the primary link.
Update: 24/06/2024 12:50
Services are active over the failover link but remain at risk.
Customers may experience degraded performance whilst in this configuration.
Update: 24/06/2024 14:05
Engineers are monitoring for stability.
Update: 24/06/2024 16:15
The primary link has been testing stable since 14:00pm.
#EagleCanyon #Octotel #Outage
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