Metrofibre is currently experiencing the following issue:
Start Date & Time: 28/05/2026 @ 15:19
Affected Area: Durban North Free Standing Houses
Impact: Customers may experience no connectivity.
Metrofibre technicians are currently investigating. There is no ETR at the moment.
Update ( 28/05/2026 @ 20:57):
Metrofibre confirmed that this outage was resolved on 28/05/2026 @ 20:57. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (28/05/2026 @ 20:14):
Metrofibre want to assure you that we are continuously working hard to restore services, and we will keep you updated on our progress.
Metrofibre estimate that it will take approximately 6 hours to repair the services due to the extent of damage.
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