Open Fibre is currently experiencing the following issue:
Start Date & Time: 14/12/2025 @05:00
Affected Area/s: Drakenstein
Impact: Customers may experience no connectivity.
Update (14/12/2025 @18:23):
Open Fibre confirmed that this outage was resolved on 14/12/2025 @18:23. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (14/12/2025 @15:27):
Open Fibre upstream vendor's technicians are currently on-site and attending to the damage. We have been provided with an ETR of 18:00. This may change if further breaks are discovered. We will continue to provide updates as we receive them.
Update (14/12/2025 @12:19):
The previously provided ETA of 16:45 is still on track with our upstream vendor.
Further updates regarding their progress will be shared once available
Update (14/12/2025 @11:41):
A fibre break has been confirmed with one of our upstream vendors. The provided ETA of their technicians is today at 16:45.
Once the initial assessment is done, an ETR will be provided
Update (14/12/2025 @09:28):
An ETA of 10:30 has been provided for a technician to arrive on-site. Once the fault is confirmed an ETR will be provided.
Open Fibre will continue to provide updates here as we receive them.
#Drakenstein #OpenFibre #Outage
