Metro fibre is currently experiencing the following issue:
Start Date & Time: 22/10/2026 @ 16:44
Areas affected:
Impact: Customers may experience no connectivity.
Metro fibre technicians are currently investigating. There is no ETR at the moment.
Update (23/10/2026 @ 05:48):
Metro fibre confirmed that this outage was resolved on 23/10/2026 @ 05:48. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (22/10/2026 @ 18:15):
Metro fibre wants to assure you that they are continuously working hard to restore services, and they will keep you updated on their progress.
Metro fibre estimates that it will take approximately 8 hours to repair the services due to the extent of damage caused by municipal works.
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