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Doornkop Phase 1,Doornkop Phase 2 - INC-000021259

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Vumatel is currently experiencing the following issue:

Start Date & Time: 12/08/2024 @10:47
Affected Area/s: Doornkop Phase 1
Impact: Customers will experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (13/08/2025 @ 20:00):

Vumatel confirmed that this outage was resolved on 3/08/2025 @ 20:00. Please restart your devices and contact our Support Team should you still experience connection issues.

 

Update (13/08/2025 @17:37):

Technicians are troubleshooting the last 7 remaining cases for resolution  

 

Update (13/08/2025 @11:59):

Technicians are still actively attending to the remaining fallout cases. Next update will be provided at 17:00  

 

Update (13/08/2025 @ 07:41):

 Technicians are attending to the remaining cases today. Next update will be provided at 12:00.  

 

Update (12/08/2025 @ 19:27):

 Repair on-hold. Team will attend to the remaining fallout cases tomorrow morning  

 

Update (12/08/2025 @ 17:39):

 Splicing in progress, 90% completion  

 

Update (12/08/2025 @ 16:51):

Splicing in progress, 80% completion  

 

Update (12/08/2025 @ 16:06):

Splicing in progress, 60% completion  

 

Update (12/08/2025 @ 15:13):

Splicing in progress, 40% completion  

 

Update (12/08/2025 @ 13:16):

Technicians are on site preparing the joints for splicing  

 

Update (12/08/2025 @13:16)

Technicians are on site preparing the joints for splicing  


#DoornkopPhase1 #Johannesburg #VumaReach #Outage


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