Vumatel is currently experiencing the following issue:
Start Date & Time: 06/07/2026 @ 09:09
Affected Area/s: Dobsonville
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 12/07/2026 @ 19:47. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (12/07/2026 @ 17:15:
Vumatel teams are still attending to the links that remain down. Next update: 20h00.
Update (12/07/2026 @ 12:17:
Vumatel teams are still attending to the links that remain down. Next update: 17h00.
Update (12/07/2026 @ 09:06):
Vumatel technicians are back on site this morning working on the services that remain down. Next update will be provided at 12h00.
Update (11/07/2026 @ 19:15):
Vumatel team will attend the remaining fallouts tomorrow morning
Update (11/07/2026 @ 17:09):
Vumatel teams are still working on the services that remain down. Next update will be provided at 22h00.
Update (11/07/2026 @ 15:05):
Vumatel teams are still working on the services that remain down. Next update will be provided at 17h00.
Update (11/07/2026 @ 11:35):
Vumatel Teams are still working on the services that remain down. Next update will be provided at 14h00.
Update (11/07/2026 @ 08:23):
Vumatel Teams will continue working on the services that remain down this morning. Next update will be provided at 11h00.
Update (10/07/2026 @ 21:09):
Vumatel Team will attend the remaining fallouts tomorrow morning
Update (10/07/2026 @ 17:13):
Associated tickets are being tested to ensure no further work is required
Update (10/07/2026 @ 08:47):
Vumatel technicians are on site attending to the remaining down cases. The next update will be provided at 13:00 pm
Update (09/07/2026 @ 23:36):
The incident has been placed on hold due to safety concerns. The team will continue in the morning with repairs.
Update (09/07/2026 @ 22:35):
Technicians are on site attending to the remaining down cases. The next update will be provided at 00:00
Update (09/07/2026 @ 21:07):
Vumatel technicians are still troubleshooting fallout cases individually. Next update scheduled for 23:00.
Update (09/07/2026 @ 18:29):
Vumatel technicians are still troubleshooting fallout cases individually. Next update scheduled for 21:00.
Update (09/07/2026 @ 14:38):
Vumatel technicians are still troubleshooting fallout cases individually. Next update scheduled for 18h00.
Update (09/07/2026 @ 14:33):
Vumatel technicians are actively working on the remaining fallout cases. Next update will be provided at 17h00.
Update (09/07/2026 @ 13:19):
Vumatel technicians are still busy attending to the services that remain down.
Update (09/07/2026 @ 11:15):
Vumatel technicians are attending to the services that remain down.
Update (09/07/2026 @ 09:34):
Vumatel technicians are attending to the services that remain down
Update (09/07/2026 @ 07:33):
Bulk provisioning has been completed. Vumatel technicians will work on the remaining fallout cases this morning. Next update will be provided at 12h00.
Update (08/07/2026 @ 21:24):
Repairs on hold due to safety reasons. Teams will resume with repair tomorrow morning.
Update (08/07/2026 @ 18:13):
Bulk provisioning is still in progress. More updates to follow at 21h00
Update (08/07/2026 @ 16:19):
Bulk provisioning is still in progress. More updates to follow at 18h00
Update (08/07/2026 @ 11:50):
Please note that bulk provisioning is currently in progress on devices that have lost their configurations. The next update will be provided at 16:00
Update (08/07/2026 @ 08:16):
Vumatel technicians have returned to site and are currently working through the remaining fallout cases, next update will be shared at 12:00
Update (07/07/2026 @ 18:41):
Repairs on hold due to safety reasons. Teams will resume with repair tomorrow morning.
Update (07/07/2026 @ 17:01):
Remaining down services are being attended to. Next update will be provided at 21h00.
Update (07/07/2026 @ 16:11):
Vumatel technicians have completed splicing, testing in progress.
Update (07/07/2026 @ 15:18):
Side A - Splicing done Side B - Splicing last Tube
Update (07/07/2026 @ 14:09):
Side A - Splicing done
Side B - Splicing 1st Tube for Link cable
Update (07/07/2026 @ 13:18):
Vumatel technicians: Side A - splicing completed. Side B - Splicing tube 10.
Update (07/07/2026 @ 12:16):
Vumatel technicians: Side A - splicing completed. Side B - Splicing TB
Update (07/07/2026 @ 11:04):
Technicians are still busy with splicing Side A - Splicing Tube 7.
Update (07/07/2026 @ 09:23):
Splicing in progress
Update (07/07/2026 @ 08:04):
Vumatel technicians are en-route to site and will continue with repairs.
Update (06/07/2026 @ 20:18):
Repairs on hold due to safety reasons, technicians will resume with repairs tomorrow morning.
Update (06/07/2026 @ 19:04):
Side A - Splicing Tube 6 Side B - Splicing Tube 5
Update (06/07/2026 @ 18:19):
Side A - Splicing Tube 4 Side B - Splicing Tube 3
Update (06/07/2026 @ 17:58):
Side A - Splicing 12 fibres for Backhaul Side B - Splicing 12 fibres for Backhaul
Update (06/07/2026 @ 16:11):
Splicing has started
Update (06/07/2026 @ 15:49):
Vumatel technicians are preparing the joints for splicing Side A - Almost done with prepping Side B - Almost done with prepping
Update (06/07/2026 @ 13:03):
Vumatel technicians are prepping dome joint for splicing side A. Side B - Vumatel technicians are pulling slack and planting pole.
Update (06/07/2026 @ 12:58):
Vumatel technicians: Stock has arrived on site, and work has commenced.
Update (06/07/2026 @ 11:52):
Vumatel technicians are enroute to site with stock.
Update (06/07/2026 @ 10:46):
Vumatel technicians are enroute to collect stock.
#Dobsonville #Vumatel #Outage
