There was a problem loading the comments.

Dobsonville - INC-000032265

Support Portal  »  Fibre  »  Viewing Article

  Print

Vumatel is currently experiencing the following issue: 

 

Start Date & Time: 06/07/2026 @ 09:09

Affected Area/s: Dobsonville  

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

 

Update (08/07/2026 @ 18:13):

Bulk provisioning is still in progress. More updates to follow at 21h00  

 

Update (08/07/2026 @ 16:19):

Bulk provisioning is still in progress. More updates to follow at 18h00  

 

Update (08/07/2026 @ 11:50):

 Please note that bulk provisioning is currently in progress on devices that have lost their configurations. The next update will be provided at 16:00  

 

Update (08/07/2026 @ 08:16):

Vumatel technicians have returned to site and are currently working through the remaining fallout cases, next update will be shared at 12:00  

 

Update (07/07/2026 @ 18:41): 

Repairs on hold due to safety reasons. Teams will resume with repair tomorrow morning.  

 

Update (07/07/2026 @ 17:01): 

 Remaining down services are being attended to. Next update will be provided at 21h00.  

 

Update (07/07/2026 @ 16:11): 

Vumatel technicians have completed splicing, testing in progress.  

 

Update (07/07/2026 @ 15:18): 

Side A - Splicing done Side B - Splicing last Tube  

 

Update (07/07/2026 @ 14:09):

 Side A - Splicing done
Side B - Splicing 1st Tube for Link cable  

 

Update (07/07/2026 @ 13:18):

Vumatel technicians: Side A - splicing completed. Side B - Splicing tube 10.

 

Update (07/07/2026 @ 12:16):

Vumatel technicians: Side A - splicing completed. Side B - Splicing TB

 

Update (07/07/2026 @ 11:04):

Technicians are still busy with splicing Side A -  Splicing Tube 7.

 

Update (07/07/2026 @ 09:23):

Splicing in progress  

 

Update (07/07/2026 @ 08:04):

Vumatel technicians are en-route to site and will continue with repairs.  

 

Update (06/07/2026 @ 20:18):

Repairs on hold due to safety reasons, technicians will resume with repairs tomorrow morning.  

 

Update (06/07/2026 @ 19:04):

Side A - Splicing Tube 6 Side B - Splicing Tube 5  

 

Update (06/07/2026 @ 18:19):

Side A - Splicing Tube 4 Side B - Splicing Tube 3  

 

Update (06/07/2026 @ 17:58):

Side A - Splicing 12 fibres for Backhaul Side B - Splicing 12 fibres for Backhaul  

 

Update (06/07/2026 @ 16:11):

Splicing has started  

 

Update (06/07/2026 @ 15:49):

Vumatel technicians are preparing the joints for splicing Side A - Almost done with prepping Side B - Almost done with prepping  

 

Update (06/07/2026 @ 13:03): 

Vumatel technicians are prepping dome joint for splicing side A. Side B - Vumatel technicians are pulling slack and planting pole.

 

Update (06/07/2026 @ 12:58): 

Vumatel technicians: Stock has arrived on site, and work has commenced.

 

Update (06/07/2026 @ 11:52):

Vumatel technicians are enroute to site with stock.

 

Update (06/07/2026 @ 10:46):

Vumatel technicians are enroute to collect stock. 

 

#Dobsonville #Vumatel #Outage 


Share via

Related Articles

© Cool Ideas