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Discovery, Johannesburg - INC-000033909

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Vumatel is currently experiencing the following issue:  

 

Start Date & Time: 24/08/2026 @ 07:43

Affected Area/s: Discovery, Johannesburg    

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

 

Update (24/08/2026 @ 20:08):

Vumatel confirmed that this outage was resolved on 24/08/2026 @ 20:08. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update (24/08/2026 @18:53)

Vumatel technicians are still working to restore services for the remaining fallout cases.  

 

Update (24/08/2026 @17:46):

Splicing has been completed, and the technicians are now working on the remaining fallout.  

 

Update (24/08/2026 @16:19):

 Splicing progress:
1st joint: Splicing Tube 12 (T12)
2nd joint: Splicing Tube 10 (T10  

 

Update (24/08/2026 @15:57):

 Splicing is still in progress. Vumatel technicians are currently working on Tube 7.  

 

Update (24/08/2026 @14:12):

Vumatel technicians are now splicing T4 at the first joint and T3 at the second joint.

 

Update (24/08/2026 @13:04):

Vumatel technicians are preparing the joints for splicing

 

Update (24/08/2026 @12:10):

Vumatel technicians are preparing the joints for splicing

 

Update (24/08/2026 @ 10:24):

Environmental team on site with stock.  

 

Update (24/08/2026 @ 09:38):

Environmental Team is currently on their way to collect the stock.  

 

Update (24/08/2026 @ 08:48):

Vumatel technicians are on site localizing the fault. 

 

Update (24/08/2026 @ 08:16):

Vumatel technician is on route to site to investigate  

 

#Discovery #Johannesburg #Vumatel #Outage


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