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Discovery, Johannesburg - INC-000024721

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 05/10/2025 @ 07:56

Affected Area/s:Discovery, Johannesburg 

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (06/10/2025 @ 07:10):  

Vumatel confirmed that this outage was resolved on 06/10/2025 @ 07:10. Please restart your devices and contact our Support Team should you still experience connection issues. 

 

Update (05/10/2025 @ 13:10):

Technicians are preparing the joints for splicing Joint 1 prepping in progress Joint 2 prepping in progress. More updates to follow.

 

Update (05/10/2025 @ 12:39):

Technicians are preparing the joints for splicing. More updates to follow.

 

Update (05/10/2025 @ 11:52):

Technicians are pulling slack(new portion of cable). More updates to follow.

 

Update (05/10/2025 @ 10:41):

Awaiting civil team to arrive to String new cable. More updates to follow.

 

Update (05/10/2025 @ 10:25):

Awaiting stock to arrive onsite. More updates to follow.

 

Update (05/10/2025 @ 09:05):

Technicians are on site localising the fault. More updates to follow.

 

#Discovery #Johannesburg #Vumatel #Outage


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