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Discovery - INC-000005438

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Vumatel is currently experiencing the following issue:

Start Date & Time: 30/12/2024 @ 07:55
Affected Area/s: Discovery
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (31/12/2024 07:22):
Vumatel confirmed that this outage was resolved on 30/12/2024 22:15. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update (30/12/2024 @ 16:30):
Technicians have completed splicing the 1st joint. And still splicing the 2nd joint: Tube 8

Update (30/12/2024 @ 15:53):
Splicing in progress 1st joint: Tube 8 and 2nd joint: Tube 6

Update (30/12/2024 @14:55):
Technicians are splicing 1st joint: Tube 4 and 2nd joint: Tube 4

Update (30/12/2024 @13:10):
Techs are preparing the joints for splicing.

Update (30/12/2024 @12:29):
Tech preparing joints

Update (30/12/2024 @11:18):
Technocians are Stringing new cable.

Update (30/12/2024 @ 10:16):
Vumatel technicians are on site preparing for repairs.

Update (30/12/2024 @ 09:04):
Vumatel technicians are on site localizing the fault.

#Discovery #Vumatel #Outage

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