Metrofibre is currently experiencing the following issue:
Start Date & Time: 09/09/2025 @ 09:51
Affected Area/s: Dinwiddie Free Standing Houses, Dinwiddie
Impact: Customers may experience no connectivity.
Metrofibre technicians are currently investigating. There is no ETR at the moment.
Update (10/09/2025 @ 07:05):
Metrofibre confirmed that this outage was resolved on 10/09/2025 @ 06:03. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (09/09/2025 @19:55):
We want to assure you that we are continuously working hard to restore services, and we will keep you updated on our progress, we estimate that it will take approximately 3 hours to repair the services due to the extent of damage caused by the veld fire.
#Dinwiddie #Metrofibre #Outage