GAIA is currently experiencing the following issue:
Start Date & Time: 27/03/2025 @ 08:18
Affected Area/s: Dartford
Impact: Customers may experience intermittent connectivity.
GAIA technicians are currently investigating. There is no ETR at the moment.
Update 085/04/2025 15:17):
Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (27/03/2025 @ 11:17):
Investigations are in progress. More updates to follow.
Update (27/03/2025 @ 09:16):
We have identified packet loss to the estate. The matter is logged with the upstream provider, but services are affected and will be intermittent. Updates to follow.
#Dartford #GAIA #Outage
