Vumatel is currently experiencing the following issue:
Start Date & Time: 06/05/2025 16:33
Affected Area/s: Crystal Park, Benoni
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (16/05/2025 13:59):
Vumatel confirmed that this outage was resolved on 09/05/2025 13:28. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 08/05/2025 12:33
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Repairs on hold as technicians are not getting ahold of clients that are still down.
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Update: 08/05/2025 11:45
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An update has been requested from the ANO. Feedback will be shared as soon as possible.
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Update: 08/05/2025 10:01
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Technicians are trying to get a hold of the clients that remain down
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Update: 08/05/2025 08:47
Technicians are attending to the services that remain down
Update: 08/05/2025 06:23
Remaining down services are being attended to
Update:07/05/2025 21:43
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Technicians are still onsite working on fallouts
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Update:07/05/2025 18:11
Technicians are busy with fallout cases.
Update:07/05/2025 13:39
Remaining down services are being attended to
Update:07/05/2025 11:31
Remaining down services are being attended to
Update:07/05/2025 08:28
Update:07/05/2025 10:46
Patching still on progress
Update:07/05/2025 09:51
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Team onsite busy with patching
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Update: 06/05/2025 22:42
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Repairs deferred to tomorrow
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Update: 06/05/2025 21:38
Team still working on repair
Update: 06/05/2025 20:13
Team onsite sending light and confirming at the pop
Update: 06/05/2025 16:37
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Self inflicted as team was working on pop clean up and slack management
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Update: 06/05/2025 16:33
Technicians notified of possible outage
#CrystalPark #Vumatel #Outage
