Vumatel is currently experiencing the following issue:
Start Date & Time: 14/04/2026 @ 14:04
Affected Area/s: Crystal Park, Benoni
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 15/04/2026 @ 07:23. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (14/04/2026 @ 18:14):
The aircon has been replaced and the POP is up
Update (14/04/2026 @ 16:33):
The aircon at the door is faulty, technicians are replacing it now.
Update (14/04/2026 @ 15:29):
Technicians are onsite testing onsite equipment.
Update (14/04/2026 @ 15:09):
Technicians have been dispatched to investigate.
#CrystalPark #Vumatel #Outage
