Update Thu 2020/06/11 15:39: the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here---
Metro Fibre Networks is currently experiencing the following outage: Date: Thu 2020/06/11 12:03Area/s: Country Gardens Village
Impact: Customers in the area will experience no/slow/intermittent connectivity. Metro Fibre Networks techs are currently investigating. There is currently no ETR.