Link Layer is currently experiencing the following issue:
Start Date & Time: 06/11/2025 @19:06
Affected Area/s: Cotswold Fenns
Impact: Customers may experience no connectivity.
Link Layer technicians are currently investigating. There is no ETR at the moment.
Update (07/11/2025 @ 16:15):
Link layer confirmed that this outage was resolved on 07/11/2025 @ 16:15). Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 07/11/2025 13:59
Please note that our upstream provider is currently investigating the matter. As soon as further information is available we will provide an update.
Update: 07/11/2025 12:49
Please note that our upstream provider is currently investigating the matter. As soon as further information is available we will provide an update.
Update: 07/11/2025 08:59
The Link Layer team is currently enroute to the area, once investigations have been completed further information will be provided.
#CotswoldFenns #LinkLayer #Outage
