Update 22/3/2020 @ 13:30 Cool Ideas can confirm that the below issue has been resolved.
Please be sure to reboot your router for 1 minute, if you don't have any internet connection.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
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Cool Ideas is currently experiencing the following outage:
Date: 22 March 2020
Area/s: Customers connecting via PPPoE
Impact: Customers in the area will experience no connectivity.
Cool Ideas engineers are attending to the issue.
