Open Fibre is currently experiencing the following issue:
Start Date & Time: 31/08/2026 @ 07:17
Affected Area/s: Comaro Crossing
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update (01/08/2026 @ 13:31):
Open Fibre confirmed that this outage was resolved on 01/08/2026 @ 13:31. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (01/08/2026 @ 08:48):
Open Fibre teams are still resolving the issue, awaiting confirmation from our engineers on the link status as further testing is being conducted.
Update (01/08/2026 @ 05:30):
Kindly note that the link is down again as the vendor techs are still onsite clearing the losses on the backhaul link, we have escalated and requested the ETR and we will share once available
Update (31/08/2026 @ 17:33):
Kindly note that techs are actively working to restore the service with ETR 02:00 am
Update (31/08/2026 @ 11:43):
Open Fibre teams are currently localizing, further updates to follow.
Update (31/08/2026 @ 08:59):
Investigations still currently underway, further feedback has been requested and will be shared once received
#ComaroCrossing #OpenFibre #Outage
