Vumatel is currently experiencing the following issue:
Start Date & Time: 27/04/2025@ 10:35
Affected Area/s: Cleland & The Meadows
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (30/04/2025 07:20):
Vumatel confirmed that this outage was resolved on 29/04/2025 17:20. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 28/04/2025 17:18
Repairs deferred to tomorrow
Update: 28/04/2025 14:15
Remaining down services are being attended to
Update: 28/04/2025 13:33
vendor technicians are investigating further.
Update: 28/04/2025 11:51
Remaining down services are being attended to
Update: 28/04/2025 08:56
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The fibre provider has assigned the incident to the dispatch team to source a technician to attend to the fault. Feedback will be shared as soon as possible.
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Update: 27/04/2025 16:23
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We are following up with the fiber provider on the progress of the fault and will share progressive feedback as soon as possible.
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Update: 27/04/2025 14:55
Vendor is attending the circuits to clear the losses
Update: 27/04/2025 11:00
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Technicians notified of possible outage
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#Cleland&TheMeadows #Vumatel #Outage
