Update Tuesday, 17 December 2019 at 22:08 Technicians have resolved the issue.
If you are still having an issue please contct our support,
support@coolideas.co.za
010 593 2665
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Update Tuesday, 17 December 2019 at 10:18: Technicians are still busy with repairs
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Update Tuesday 17 December at 09:05: Technicians will start with repairs today
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Update Friday 13 December at 10:00: We are still waiting for City Power to secure the electrical cable before our technicians can start with repairs
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Update Thursday 12 December at 10:21: are still waiting for City Power to secure the electrical cable before our technicians can start with repairs
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Update Wednesday 11 December at 16:42:Technicians will continue with repairs in the morning
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Vumatel is experiencing the following network incident
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Network Incident Description:
| Confirmed Fibre break
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Area/s Affected:
| Chilton Avenue
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Network Type Affected:
| Aerial
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Current Resident Impact:
| Residents have no connectivity
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Current Network Incident Status:
| Technicians have localised the fault. For safety reasons they can only start with repairs after City Power secures their electrical cable.
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