Cool Ideas has picked up the following suspected issue:
Start Date & Time: 18/01/2025 @ 10:25
Fibre Provider/s: Vumatel
Affected Area/s:Chesterville-Wiggins Zone 1, Durban
Impact: Customers may experience no connectivity.
Cool Ideas and Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (20/01/2025 14:17):
Vumatel confirmed that this outage was resolved on 19/01/2025 16:03. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
#Durban #Vumatel #Outage