Metrofibre is currently experiencing the following issue:
Start Date & Time: 12/08/2026 @ 21:28
Impact: Customers may experience no connectivity.
Areas affected:
Metrofibre technicians are currently investigating. There is no ETR at the moment
Update (13/08/2026 @ 09:08):
Metrofibre confirmed that this outage was resolved on 13/08/2026 @ 09:08. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (13/08/2026 @ 06:42):
We want to assure you that we are continuously working hard to restore services, and we will keep you updated on our progress.
