CBD - Cape Town

Octotel is currently experiencing the following issue:

Start Date & Time: 09/11/2024 11:03
Affected Area/s:, CBD, Cape Town
Impact: Customers may experience no connectivity.

Octotel technicians are currently investigating. There is no ETR at the moment.

Update (20/11/2024 12:23):
Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update: 09/11/2024 11:59
Octotel engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damages is pinpointed, We'll provide an estimated ETR for the full restoration process.

Affected Roads:
16 Bree on Bree
7 Buitengracht street

#CBD #Octotel #Outage