Octotel is currently experiencing the following issue:
Start Date & Time: 08/06/2026 @ 20:07
Affected Area/s: CBD (Bree)
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (09/06/2026 @ 06:41):
Octotel confirmed that this outage was resolved on 09/06/2026 @ 00:51. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (09/06/2026 @ 00:23):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: +-2.5 hours
Update (08/06/2026 @ 23:23):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: +-3.5 hours
Update (08/06/2026 @ 22:23):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: +-4.5 hours
Update (08/06/2026 @ 21:22):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
#CBD(Bree) #Octotel #Outage
