There was a problem loading the comments.

Castleview - INC-000018642

Support Portal  »  Fibre  »  Viewing Article

  Print

Vumatel is currently experiencing the following issue:

 

Start Date & Time: 25/06/2025 18:28

Affected Area/s: Castleview, Germiston

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (26/06/2025 10:34):

Vumatel  confirmed that this outage was resolved on 26/06/2025 10:21. Please restart your devices and contact our Support Team should you still experience connection issues.

 

Update:25/06/2025 23:55

Fault Reason:Fibre disconnection Cable/route:G50P29D04 Type of Joint :BC08 MH: GH070342 Was the MH close:YES Did you close after:YES Time on site:22:28 Time leave site-23:05
 

 

Update:25/06/2025 20:10

FIELD='ETA Date/Time' OLD='' NEW='06/25/2025 22:30:00' FIELD='ETA Description' OLD='' NEW='On Schedule: Technicians have been dispatched'
 

 

Update:25/06/2025 18:28

Technicians notified of possible outage

 

#Castleview #Vumatel #Outage


Share via

Related Articles

© Cool Ideas