Octotel is currently experiencing the following issue:
Start Date & Time: 10/09/2026 @ 11:20
Affected Area/s: Cape Town CBD
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (10/09/2026 @18:35):
Octotel confirmed that this outage was resolved on 10/09/2026 @18:35. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (10/09/2026 @17:02):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: ±2hrs
Update (10/09/2026 @16:02):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: ±3hrs
Update (10/09/2026 @15:11):
Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.
ETR for complete restoration: to be confirmed. Further updates to follow as our team makes progress.
Update (10/09/2026 @14:22):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: To be confirmed
Update (10/09/2026 @ 13:19):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: To be confirmed
Update (10/09/2026 @ 12:22):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: To be confirmed
#CapeTown #Octotel #Outage
