Octotel is currently experiencing the following issue:
Start Date & Time: 16/03/2025 @ 04:14
Affected Area/s:Cape Town,Woodstock Central
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (16/03/2025 @ 12:45):
Octotel confirmed that this outage was resolved on 16/03/2025 @ 12:45. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (16/03/2025 @ 11:07):
We are observing services for Mutual Heights have restored at the moment. Engineers are monitoring for stability . More updates to follow.
Update (16/03/2025 @ 09:54):
Octotel engineers are enroute in order to restore services at the Node. ETR is currently unknown. More updates to follow.
#CapeTown #Octotel #Outage