Update: 23/08/2021 18:00 - Services have been restored.
If you are still experiencing issues with your connection, please be
sure to log this with our Cool Support Desk on 010-593-2665 or log a
ticket
here
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Cool Ideas has picked up the following unconfirmed issue:
Date: 23/08/2021 17:48
Suspected area/s affected: Cape Town
Fibre Networks affected: Vumatel Reach
Suspect Impact: Customers on the above Fibre lines in the above areas will experience no connectivity.
Vumatel network engineers are currently investigating.
There currently no ETR.
