Cool Ideas is currently experiencing the following issue:
Start Date & Time: 25/08/2026 16:00
Affected Area/s: Western Cape
Affected Fibre Network Operator (FNO): Openserve
Impact: Customers may experience no connectivity.
Cool Ideas technicians are currently investigating and working to restore connectivity. There is no ETR at the moment.
More updates to follow.
Update (25/08/2026 @ 16:25):
The outage was related to this scheduled maintenance in the Western Cape https://coolideas.co.za/announcements/82748.
All services should now be restoring. Thank you for your patience.
#CapeTown #Coolideas #Openserve #Outage
