Cool Ideas has picked up the following suspected issue:
Start Date & Time: 22-04-2026 @ 08:24
Fibre Provider: Openserve
Affected Area: Western Cape
Impact: Customers may experience no connectivity.
Update (22-04-2026 @ 09:36):
Cool Ideas and Openserve confirmed that this outage was resolved on 22-04-2026 @ 09:36. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Cool Ideas and Openserve technicians are currently investigating. There is no ETR at the moment.
#WesternCape # Openserve #Outage
