Cool Ideas is currently experiencing the following issue:
Start Date & Time:14/06/2025 @18:00
Affected FNO/s: Vuma Reach
Affected Area/s: Cape Town
Impact: Customers may experience no connectivity.
Cool Ideas technicians are currently investigating. There is no ETR at the moment.
Update (15/06/2025 08:30):
The Core Engineers have identified the issue, ETR should take a few minutes.
Update (15/06/2025 08:47):
Issue has been resolved. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
#CapeTown #VumaReach #Outage
