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Frogfoot is currently experiencing the following issue:
Start Date & Time: 25/04/2024 @ 11:20
Affected Area/s: Cape Town
Rondebosch, Cape Town CBD, Bellville, Pinelands, Montague Gardens, Matroosfontein, Wynberg, Mossel Bay, Blue Downs, Fish Hoek, Franschhoek, Hout Bay, Blouberg, Stellenbosch, Somerset West, Uitenhage, Atlantis, Senderwood, Midrand, Samrand
Impact: Customers may experience intermittent connectivity.
Frogfoot technicians are currently investigating. There is no ETR at the moment.
Update (25/04/2024 @ 14:00):
Escalated to Core team for urgent investigation
-- Team dispatched to Teraco
-- Core team mitigated impact by replacing faulty PSU
-- Team is observing impact again, currently investigating
-- Team collected new router to be installed at Teraco
-- Currently en route to Teraco with stock ETA 30mi
Update (26-04-2024 @ 11:58):
Frogfoot confirmed that this outage was resolved on 26-04-2024 @ 07:11. Please restart your devices and contact our Support Team should you still experience connection issues.
#Cape Town #Frogfoot #Outage
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