Link layer is currently experiencing the following issue:
Start Date & Time: 13/10/2025 @ 10:14
Affected Area/s:Camperdown, Pietermaritzburg
Impact: Customers may experience no connectivity.
Link layer technicians are currently investigating. There is no ETR at the moment.
Update (16/10/2025 08:17):
Please restart your devices and contact our Support Team should you still experience connection issues.
Update (14/10/2025 @ 17:57):
Kindly note that DFA is still investigating on possible re-routes.
They advised the Temp fix that was done on the N3 outage yesterday was damaged again. The team are working on another temp solution, there is not ETR on the repairs. We pushing for more updates and will advise
Update (14/10/2025 @ 12:45):
Kindly note the Re-routed link is hit by another major outage, our Core teams are still busy investigating services for possible re-route. More updates to follow
Update (14/10/2025 @08:35):
Please note we are observing service affecting alarms on the service. We have escalated the fault to the CORE engineers to investigate further.
Progress update to be shared.”
Update (14/10/2025 @08:26):
Please note we have requested feedback from our upstream provider and will provide further information as soon as possible.
Update (13/10/2025 @19:18):
Please note that we have requested further information on the incident and await DFAs response. We apologise for the inconvenience caused and will provide feedback as soon as possible.
Update (13/10/2025 @16:27):
We identified a major cable break on our network affected by Department of Water construction works near N3 . More updates to follow.
Number of Cables Affected: four
Suburb: PMB
City: KZN
Cause of Damage: construction work
ETR: +- 2.5 Hours (19:00pm)
#Camperdown #Pietermaritzburg #LinkLayer#Outage
