Metrofibre is currently experiencing the following issue:
Start Date & Time: 05/02/2026 @ 10:03
Affected Area/s: Buffelsdale FSH, La Mercy
Impact: Customers may experience no connectivity.
Metrofibre technicians are currently investigating. There is no ETR at the moment.
Update (06/02/2026 @ 06:57):
Metro foibre confirmed that this outage was resolved on 06/02/2026 @ 06:57. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (05/02/2026 @ 14:28):
Metrofibre technicians estimate that it will take approximately 12 hours to repair the services due to the extent of damage caused by construction works.
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