Vumatel is currently experiencing the following issue:
Start Date & Time: 22/10/2025 @ 08:12
Affected Area/s: Buffalo Flats Zone 1, Scenery Park East, Scenery Park West, Haven Hills, John Dube Village
Impact: Customers may experience not connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update 24/10/2025 @11:40
Vumatel confirmed that this outage was resolved on 24/10/2025 @11:40. Please restart your devices and contact our Support Team should you still experience connection issues
Update 24/10/2025 @ 07:39
Technicians are back on site this morning attending to the remaining fallouts. Next update will be provided at 12:00
Update (23/10/2025 @ 17:32):
Vumatel Technicians will attend to the remaining fallouts tomorrow morning
Update (23/10/2025 @ 16:45):
Vumatel Technicians are still busy working on the remaining fallouts and are making good progress. Feedback will be provided at 19:00. . More updates to follow.
Update (23/10/2025 @12:10):
Technicians are still actively working on the remaining fallout cases. Further updates will be provided at 16:00
Update (23/10/2025 @ 0:52):
Technicians are on site working on the remaining fallouts. Further updates will be provided at 12:00.
Update (22/10/2025 @ 19:57):
Repairs are on hold due to safety reasons.
Vumatel technicians will attend to the remaining fallouts first thing in the morning
Update (22/10/2025 @ 19:05):
Remaining down services are being attended to
Update (22/10/2025 @ 17:57):
Splicing in progress
Preparation at: 85%
Splicing at: 65%
Update (22/10/2025 @ 16:45):
Splicing at 55% complete . More updates to follow.
Update (22/10/2025 @ 15:34):
Testing has been completed on the splicing that was completed. Teams are still busy on site continuing with the remaining splices. Splicing currently at 30% . More updates to follow.
Updates 22/10/2025 @13:31
Splicing in progress Preparation at: 45% Splicing at: 15%
Updates 22/10/2025 @12:25
Splicing has started Preparation at: 35% Splicing at: 5%
Updates 22/10/2025 @11:29
Vumatel Technicians are preparing the joints for splicing. Preparation at: 25%
Updates 22/10/2025 @ 10:03
Vumatel Technicians have found extra slack and will be prepping the joints to repairs shortly. Hourly updates to follow
Update 22/10/2025 @ 09:30
Vumatel Technicians are waiting on the civils team to arrive on site. The next update will be provided at 12:00.
Update 22/10/2025 @ 08:12
Vumatel Technicians found additional fibre breaks caused by vandalism. Technicians are currently on site assessing the damage, waiting on civils team to arrive.
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