Vumatel is currently experiencing the following issue:
Start Date & Time: 20/10/2025 @14:41
Affected Area/s: Buffalo Flats Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (21/10/2025 @ 16:14):
Vumatel confirmed that this outage was resolved on 21/10/2025 @ 16:14. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (21/10/2025 @ 16:05):
Vumatel is busy with Splicing is in progress — currently at 90%. Confirmation process will begin shortly. . More updates to follow.
Update 21/10/2025 @14:13
Please be advised that techs are 80% Completed with fibre rework to Sage street in Haven Hills, More updates to follow
Update 21/10/2025 @12:48
Technicians are still busy working fibres through for haven hills. more updates to follow
Update 21/10/2025 @11:45
Technicians have managed to get spares spliced through feeding Elba crescent.
Technicians are currently working fibres through to Haven Hills affecting clients
Update 21/10/2025 @10:45
Technicians are busy splicing. Progress updates will be provided
Update 21/10/2025 @09:32
Technicians have identified damage to the infrastructure, and the external contractor will be dispatched this morning
#BuffaloFlatsZone1 #Vumatel #Outage
