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Bryanston 1, Ferndale - INC-000029276

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Vumatel is currently experiencing the following issue: 

 

Start Date & Time: 26/02/2026 @ 06:29

Affected Area/s: Bryanston 1, Ferndale

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (27/02/2026 @12:34)

Vumatel confirmed that this outage was resolved on 27/02/2026 @ 12:34. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues. 

 

Update (27/02/2026 @12:00)

Vumatel technicians continue to work on restoring the remaining affected cases. The next update will be provided at 16:00 PM.  

 

Update (27/02/2026 @09:00)

Vumatel technicians are currently working on resolving the remaining cases that are down. The next update will be provided at 12:00 PM.  

 

Update (27/02/2026 @06:56)

Vumetl technicians will continue working on the fallout cases this morning. Next update 09h00 am.  

 

Update (26/02/2026 @21:58)

Please note the incident has been placed hold the Vumatel technicians will attend the remaining cases tomorrow morning  

 

Update (26/02/2026 @21:01)

Vumatel technicians to attending to the services that remain down  

 

Update (26/02/2026 @19:56)

Vumatel technicians are splicing the last tube.

 

Update (26/02/2026 @18:40):

Vumatel technicians are done with first joint, 2nd left with two tubes  

 

Update (26/02/2026 @17:44):

Splicing 7th tube on both joints  

 

Update (26/02/2026 @16:22):

Vumatel technicians have started splicing  

 

Update (26/02/2026 @15:11):

Vumatel Technicians are preparing the joints for splicing  

 

Update (26/02/2026 @13:47):

Stock has arrived onsite and technicians are proceeding with repairs.  

 

Update (26/02/2026 @12:15):

Vumatel technicians remain onsite, awaiting the arrival of the required stock.  

 

Update (26/02/2026 @ 10:54):

 Vumatel technicians are currently awaiting for stock to arrive onsite.  

 

Update (26/02/2026 @ 08:42):

Vumatel technicians are on site busy troubleshooting.

 

Update (26/02/2026 @ 07:42):

Vumatel technicians have been dispatched to localise fault

 

#Bryanston1 #Ferndale #Vumatel #Outage 


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