Vumatel is currently experiencing the following issue:
Start Date & Time: 10/10/2025 @13:59
Affected Area/s: Bonteheuwel
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (13/10/2025 09:10):
Vumatel confirmed that this outage was resolved on 11/10/2025 20:13. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (11/10/2025 @ 09:07):
As per Region Techs on site will need the civils team to assist with opening up for them... Unfortunately they cannot work there until the 3rd party. More updates to follow.
Update (11/10/2025 @ 08:32):
Technicians have been dispatched to localise fault. More updates to follow.
Update (10/10/2025 @ 18:00):
Repairs on hold as we dependent on a 3rd contractor party completing their work before we can continue. More updates to follow.
#Bonteheuwel #Vumatel #Outage