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Bonteheuwel - INC-000004743

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Vumatel is currently experiencing the following issue:

Start Date & Time: 02/12/2024 @19:16
Affected Area/s: Bonteheuwel
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (05/12/2024 07:36):
Vumatel confirmed that this outage was resolved on 04/12/2024 23:11. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update: 04/12/2024 08:36
Technicians are enroute to collect stock and should be heading

Update: 04/12/2024 06:52
Repairs on hold as we dependent on a 3rd contractor party 

Update: 03/12/2024 19:49
Repairs deferred to tomorrow

Update: 03/12/2024 18:54
Remaining down services are being attended to

Update: 03/12/2024 18:51
Associated tickets are being tested to ensure no further work is required

Update: 03/12/2024 16:37
Splicing still underway and nearing completion

Update: 03/12/2024 16:00
Splicing in progress

Update: 03/12/2024 09:37
Troubleshooting still underway to identify cause of outage

Update: 03/12/2024 08:24
Technicians are on site localising the fault

Update: 03/12/2024 07:16
Technicians to be dispatched closer to 8AM to start localising the fault

Update: 02/12/2024 19:18
Repairs on hold due to safety reasons

Update: 02/12/2024 19:16
Technicians notified of possible outage

#Bonteheuwel #Vumatel #Outage

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