Openfibre is currently experiencing the following issue:
Start Date & Time: 22/10/2025 @ 07:10
Affected Area/s: Boardwalk Shopping Centre.
Impact: Customers may experience no connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (22/10/2025 @ 16:40):
Open fibre confirmed that this outage was resolved on 22/10/2025 @ 16:40. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update 22/10/2025 @14:36
We are pleased to confirm that the team is on site busy with investigations
Update 22/10/2025 @13:38
Kindly be advised that the Open Fibre team will be on site for investigation at 14:00pm this afternoon. Further updates to follow
Update 22/10/2025 @11:46
Kindly be advised that the ETA that has been provided is 3 hours however, Open fibre have requested a revised ETA. Further updates to follow
Update 22/10/2025 @ 08:09
Kindly please be advised that Openfibre team is arranging for an engineer to go on site for testing, an ETA will be shared once confirmed.
#BoardwalkShoppingCentre. Openfibre #Outage
