Vumatel is currently experiencing the following issue:
Start Date & Time: 09/01/2025 00:49
Affected Area/s: Blue Downs Zone 5 , Cape Town
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 09/01/2025 @ 17:28. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (09/01/2025 @ 15:44):
Vumatel confirmed that this outage was resolved on 09/01/2025 @ 15:44. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (09/01/2025 @ 14:54):
96f Cable Splicing at 50% 288 splicing at 15% 24f Cable Prepping 0% . More updates to follow.
Update: 09/01/2025 13:58
96f Cable Splicing at 45% 288f Cable Splicing at 10% 24f Prepping 0%
Update: 09/01/2025 12:44
Floating at 100% 96f Cable Splicing at 30% 288f Prepping 10% 24f Prepping 0% Splicing at 0%
Update: 09/01/2025 12:04
Floating at 100% 96f Cable Prepping at 10% 288f Cable Prepping 0% 24f Cable Prepping 0% Splicing at 0%
Update: 09/01/2025 10:57
Technicians are pulling slack from both sides, other technicians are at the warehouse finalizing the stock.
Update: 09/01/2025 09:12
Technicians found the manhole vandalized.
Update: 09/01/2025 08:41
Technicians are on site suspecting a fibre break.
Update: 09/01/2025 07:47
Technicians are en route to site. Further updates will be provided at 08:30.
#BlueDownsZone5 #Vumatel #Outage
