Blue Downs Zone 4 - INC-000005581

Vumatel is currently experiencing the following issue:

Start Date & Time: 09/01/2025@ 11:12

Affected Area/s: Blue Downs Zone 4

Impact: Customers may experience no connectivity.

Update (12-01-2025 @ 09:18):

Vumatel confirmed that this outage was resolved on 11-01-2024 @ 22:17. Please restart your devices and contact our Support Team should you still experience connection issues.

Update (11/01/2025 @ 14:32):

 Technicians are still working at the manhole, finalizing the restoration of the remaining blocks.

Update (11/01/2025 @ 13:33):

 Splicing in Progress.

Update (11/01/2025 @ 12:02):

 Technicians are still busy with repairs .

Update (11/01/2025 @ 10:56):

Update (10/01/2025 @ 17:21):

Vumatel technicians are currently investigating. There is no ETR at the moment.

 Technicians are busy attending to the Fallouts.  

Update (10/01/2025 @ 21:49):

 Technicians will continue with repairs tomorrow Morning.

Update (10/01/2025 @ 20:46):

 Technicians are still busy with repairs .

Update (10/01/2025 @ 15:14):

 Associated tickets are being tested to ensure no further work is required . More updates to follow.

Update: 10/01/2025 @14:46

Technicians are mending and re-splicing at the manhole.  

Update: 10/01/2025 @14:06

Technicians are actively working on restoring the faulty connection.  

Update: 10/01/2025 @13:04:

 Technicians have found a link joint down in BDZ4, they are onsite assessing now.  

Update: 10/01/2025 @12:07:

 Technicians are working on the remaining cases that are down.  

Update: 10/01/2025 10:54

 Splicing has been completed. Remaining cases are being tested.  

Update: 10/01/2025 09:12

288f splicing is at 80%

Update: 10/01/2025 07:47

Technicians are on site. Repairs will resume shortly.

Update (09/01/2025 @ 21:57):

Incident has been placed on hold team will continue in the morning at 8am with repairs.

Update (09/01/2025 @ 21:49):

Remaining down services are being attended to

Update (09/01/2025 @ 21:46):

Associated tickets are being tested to ensure no further work is required

Update (09/01/2025 @ 15:45):

 96f Cable(pop1-pop2 link) Splicing at 80% 288 splicing at 100% . More updates to follow.

Update (09/01/2025 @ 14:55):

 96f Cable Splicing at 50% 288 splicing at 15% 24f Cable Prepping 0% . More updates to follow.

Update 09/01/2025 @13:55

96f Cable Splicing at 45% 288f Cable Splicing at 10% 24f Prepping 0%

Update 09/01/2025 @13:37

Floating at 100% 96f Cable(pop1-pop2 link) Splicing at 40% 288 splicing at 1%

Update 09/01/2025 @13:13

Floating at 100% 96f Cable Prepping at 10% 288f Cable Prepping 0% 24f Cable Prepping 0% Splicing at 0%

#BlueDownsZone4 #Vumatel #Outage