Blue Downs Zone 2 - INC-000031246

Vumatel is currently experiencing the following issue:  

Start Date & Time: 27/05/2026 @ 13:49 

Affected Area: Blue Downs Zone 2

Impact: Customers may experience no connectivity. 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

Update (29/05/2026 @ 15:09): 

Vumatel teams are still working on restoring the services that remain down. Next update: 19h00.  

Update (29/05/2026 @ 13:11): 

Vumatel teams are still working on restoring the services that remain down. Next update: 15h00.  

Update (29/05/2026 @ 10:35): 

Vumatel  Teams are still working on restoring the services that remain down. Next update: 13h00.  

Update (29/05/2026 @ 09:14): 

 Splicing in progress, technicians actively working on reducing losses on link cables  

Update (29/05/2026 @ 08:06): 

 Technicians are on site localising the fault.

Update (28/05/2026 @ 20:49): 

 Repairs are on hold due to safety reasons. Teams will continue to work on the services that remain down tomorrow morning.  

Update (28/05/2026 @17:09): 

Vumatel teams are still working on restoring the services that remain down. Next update: 20h00 

Update (28/05/2026 @ 14:18): 

Vumatel technicians are still working on the services that remain down. Next update: 17h00.  

Update (28/05/2026 @ 10:53): 

 Technicians are working through fallouts
Next update @14:00  

Update (28/05/2026 @ 09:49): 

 Technicians are working through fallouts  

Update (28/05/2026 @ 08:08): 

 Technicians en route to site to continue with repairs.

Update (27/05/2026 @20:34): 

 Repairs on hold due to safety reasons. This is a RED zone.  

Update (27/05/2026 @18:29): 

Vumatel technicians are on site localising the fault. Seems to be a faulty feeder fibre, technicians busy tracing out where the fault is  

Update (27/05/2026 @17:51): 

Vumatel technicians are on site localising the fault  

#BlueDownsZone2 #Vumatel #Outage