Blue Downs Zone 1 - INC-000032948

Vumatel is currently experiencing the following issue:

Start Date & Time: 28/07/2026 @17:00

Affected Area/s:  Blue Downs Zone 1  

Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (30/07/2026 @ 22:23):

Update (30/07/2026 @ 15:22):

Technicians are attending to the services that remain down. Next update will be 17h00.

Update (30/07/2026 @ 11:42):

Splicing in progress  

Update (30/07/2026 @10:40):

Vumatel technicians are still busy working through fallouts. Splicing in progress  

Update (30/07/2026 @09:26):

Vumatel technicians are attending to the services that remain down  

Update (30/07/2026 @07:05):

Vumatel technicians will continue working on the services that remain down this morning, next update will be provided at 12h30.  

Update (29/07/2026 @19:33):

Vumatel technicians are attending the remaining fallout cases 

Update (29/07/2026 @17:56):

Vumatel technicians are reducing high levels on the feeder 

Update (29/07/2026 @17:17):

Vumatel technicians are busy reducing the DB levels on the Feeder route. Splicing in progress  

Update (29/07/2026 @ 16:39):

Vumatel technicians are currently reducing DB levels on feeder fibre. Splicing in progress.

Update (29/07/2026 @ 10:36) 

Vumatel technicians are still localising the fault.

Update (29/07/2026 @ 09:38) 

 Vumatel Technicians are on site localising the fault.

Update (29/07/2026 @ 08:32)

Vumatel  Technicians are currently en route to site. Further updates will be provided once repairs commence.

Update (28/07/2026 @18:53: 

Repairs on hold due to safety in the area, technicians will continue investigating tomorrow morning  

Update (28/07/2026 @18:18): 

Vumatel technicians are still on site localizing the fault 

Update (28/07/2026 @17:09): 

Vumatel technicians are on site localizing the fault  

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