Metrofibre is currently experiencing the following issue:
Start Date & Time: 02/04/2026 @ 06:42
Affected Area: Bishop Rock, Augrabies Street, Mooikloof Ridge
Impact: Customers may experience no connectivity.
Metrofibre technicians are currently investigating. There is no ETR at the moment.
Update (06/04/2026 @ 16:07):
Metrofibre confirmed that this outage was resolved on 06/04/2026 @ 16:07. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (04/04/2026 @ 13:23):
Metrofibre want to assure you that we are continuously working hard to restore services, and we will keep you updated on our progress.
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