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Birchleigh - INC-000006787

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 02/03/2025 @ 13:49

Affected Area/s: Birchleigh

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment..

 

Update (11/03/2025 08:52):

Vumatel confirmed that this outage was resolved on 09/03/2025 21:57. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update - 06/03/2025 17:14

The team is facing difficulties accessing certain clients who remain offline.
 

 

Update - 06/03/2025 13:40

Remaining down services are being attended to

 

Update - 06/03/2025 11:20

Techs to attend the remain cases

 

Update - 06/03/2025 09:55

Remaining down services are being attended to

 

Update - 05/03/2025 20:53

Repairs on hold due to adverse weather conditions

 

Update - 05/03/2025 16:40

Remaining down services are being attended to

 

Update - 05/03/2025 16:11

The team is currently splicing the last tube on the 144F link cable. Once completed, they will proceed with splicing the 24F RetractorNet.
 

 

Update - 05/03/2025 15:11

Four trays remain for splicing.

 

Update - 05/03/2025 12:37

Done splicing 288f, We now splicing 2nd tray of 144f link cable

 

 

Update - 05/03/2025 09:19

Splicing in progress on the remaining tubes

 

Update - 05/03/2025 07:29:

Team on route to site to continue with splicing on remaining tubes.
 

 

Update - 05/03/2025 @ 03:04:

Technicians are still busy with repairs
 

 

Update - 04/03/2025 @ 20:54:

Two tubes remain on Side A of the 288F, while Side B is three-quarters complete.
 

 

Update - 04/03/2025 17:02

The team is currently splicing all the way. Extra caution is required as they are working with the tricky dotted cables.
 

 

Update - 04/03/2025 13:10

Splicing in progress

 

Update - 04/03/2025 12:38
Splicing still in progress on the 288F.

 

Update - 04/03/2025 11:24

Progressive update requested, awaiting feedback from site

 

Update - 04/03/2025 10:21:

1x288F -50% splicing 2nd 1x288F- 10% splicing on either sides. Last 144F splicing-50% on side A 20% on side B
 

 

Update - 04/03/2025 09:32:

Splicing in progress - 1X288F

 

Update - 04/03/2025 08:05:

ANO will advise once a team is onsite

 

Update - 04/03/2025 07:37:

Progressive update requested, awaiting feedback from ANO.

 

Update (03/03/2025 @ 21:49):

Vumatel technicians are splicing the last core tube. There is still no ETR at the moment. More updates to follow.

 

Update (03/03/2025 @ 21:10):

Splicing is still in progress. There is still no ETR at the moment. More updates to follow.

 

Update (03/03/2025 @ 17:10):

Vumatel technicians are splicing more new cables. There is no ETR at the moment.. More updates to follow.

 

Update (03/03/2025 @ 15:39):

Vumatel technicians are done splicing parts of the new cables and are preparing for floating. There is still no ETR at the moment. More updates to follow.

 

Update (03/03/2025 @ 13:02):

Vumatel technicians are splicing the new cables. There is no ETR at the moment. More updates to follow.

 

Update (03/03/2025 @ 10:09):

Vumatel technicians are back on site localising the fault. There is no ETR at the moment. More updates to follow.

 

Update (02/03/2025 @ 18:45):

Vumatel technicians confirmed that repairs were placed on hold for safety reasons. There is no ETR at the moment. More updates to follow.

 

Update (02/03/2025 @ 14:24):

Vumatel technicians are on site localising the fault. There is no ETR at the moment. More updates to follow.

 

#Birchleigh #Vumatel #Outage


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