Vumatel is currently experiencing the following issue:
Start Date & Time: 10/10/2025 @13:08
Affected Area/s: Beverly Hills Phase 1; Beverly Hills Phase 2; Evaton West
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (13/10/2025 09:08):
Vumatel confirmed that this outage was resolved on 12/10/2025 00:55. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (11/10/2025 @ 10:38):
Technicians are attending to the services that remain down. More updates to follow.
Update (11/10/2025 @ 09:14):
Technicians are attending to the services that remain down. More updates to follow.
Update (11/10/2025 @ 08:10):
Remaining down services are being attended to. More updates to follow.
Update (11/10/2025 @ 08:09):
Associated tickets are being tested to ensure no further work is required. More updates to follow.
Update (10/10/2025 @ 21:12):
Repairs on hold due to safety reasons. More updates to follow.
Update (10/10/2025 @ 20:16):
Technicians are attending to the services that remain down. More updates to follow.
Update (10/10/2025 @ 19:40):
Remaining down services are being attended to. More updates to follow.
Update (10/10/2025 @ 19:36):
Associated tickets are being tested to ensure no further work is required. More updates to follow.
Update (10/10/2025 @ 18:23):
Splicing in progress at 80%. More updates to follow.
Update (10/10/2025 @ 17:24):
Splicing in progress at 50%. More updates to follow.
Update (10/10/2025 @ 16:21):
Splicing has started. More updates to follow.
Update (10/10/2025 @ 14:52):
Technicians are preparing the joints for splicing. More updates to follow.
Update (10/10/2025 @ 14:05):
Technicians are pulling slack as they found the break close to a splice through man hole. More updates to follow.
Update (10/10/2025 @ 13:19):
Technicians are still busy troubleshooting and testing if they are more damages to the cable.. More updates to follow.
#BeverlyHillsPhase1 #BeverlyHillsPhase2 #EvatonWest #Vumatel #Outage
