Vumatel is currently experiencing the following issue:
Start Date & Time: 29/04/2026 @ 16:35
Affected Area/s:Benoni
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (10/05/2026 09:57):
Vumatel confirmed that this outage was resolved on 09/05/2026 13:46. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (09/05/2026 @ 12:10):
Vumatel Technicians are onsite troubleshooting the remaining fallouts. Next update to follow at 14h00 . More updates to follow
Update (09/05/2026 @ 09:58):
Vumatel Technicians are onsite troubleshooting the remaining fallouts. Next update to follow at 12h00 . More updates to follow.
Update (09/05/2026 @ 07:20):
Vumatel Technicians to resume with repair this morning, awaiting field update and further dispatch details. . More updates to follow.
Update (08/05/2026 @ 12:08):
Vumatel Technicians are currently working on restoring the remaining fallout cases. The next update will be provided at 17:00
Update (08/05/2026 @ 06:49):
Vumatel technicians will resume repair work this morning and will provide an update upon arrival onsite. The next update will be shared at 10:00.
Update (07/05/2026 @ 22:13):
Repairs on hold due to safety reasons
Update (07/05/2026 @19:06):
Vumatel technicians are currently working on restoring the remaining fallout cases. The next update will be provided at 22:00
Update (07/05/2026 @ 15:17):
Technicians are currently working on restoring the remaining fallout cases. The next update will be provided at 19:00.
Update (07/05/2026 @ 10:09):
Vumatel technicians are actively working on the services that remain down. Next update will be provided at 15:00
Update (07/05/2026 @ 06:35):
Vumatel technicians will resume repair work this morning and will provide an update upon arrival onsite. The next update will be shared at 10:00.
Update (07/05/2026 @ 00:55):
Repairs on hold due to safety reasons
Update (06/05/2026 @ 20:02):
Vumatel technicians are continuing to address the remaining fallout cases. A further update will be shared at 00:00
Update (06/05/2026 @ 16:21):
Our technicians are continuing to address the remaining fallout cases. A further update will be shared at 20:00.
Update (06/05/2026 @ 13:21):
Vumatel technicians are still attending the remaining fallout cases. Next update will be shared at 16:00
Update (06/05/2026 @ 10:09):
Vumatel technicians are actively working on the services that remain down. Next update will be provided at 13:00
Update (06/05/2026 @ 07:02):
Vumatel technicians will resume repair work and will provide an update upon arrival onsite. The next update will be shared at 10:00.
Update (06/05/2026 @ 00:41):
Repairs on hold due to safety reasons
Update (05/05/2026 @17:26):
Vumatel technicians are still attending to the services that remain down. Next update will be provided at 21h00
Update (05/05/2026 @ 12:11):
Teams attending remaining down services. Next update: 17:00
Update (05/05/2026 @ 06:59):
Vumatel technicians will continue attending to the services that remain down this morning. Next update will be provided at 12h00.
Update (05/05/2026 @ 04:29):
Vumatel technicians will continue with repairs in the morning
Update (04/05/2026 @ 22:59):
Vumatel technicians are still attending to the services that remain down
Next update will be provided at 03:00am
Update (04/05/2026 @ 21:53):
Vumatel technicians are still attending to the remaining fallout cases next update to follow at 23h00.
Update (04/05/2026 @17:59):
Vumatel technicians are still attending to the remaining fallout cases next update to follow at 21h00.
Update (04/05/2026 @ 12:16):
Vumatel technicians are still attending to the remaining fallout cases next update 17:00
Update (04/05/2026 @ 07:06):
Vumatel technicians will continue attending to the services that remain down this morning. Next update will be provided at 12h00.
Update (03/05/2026 @ 21:56):
Repairs deferred to tomorrow, team will resume in the morning
Update (03/05/2026 @ 21:42):
Vumatel technicians are attending to the services that remain down
Update (03/05/2026 @ 20:34):
Vumatel team is currently investigating links that are still down AG by AG as teams close links that are confirmed up.
Update (03/05/2026 @ 16:47):
Vumatel team is still attending fallouts individually. Please note next update is 21:00
Update (03/05/2026 @ 15:02):
Remaining down services are being attended to by technicians.
Update (03/05/2026 @ 10:13):
Vumatel technicians are busy attending the fallout links next update at 17:00
Update (03/05/2026 @ 09:01):
Vumatel technicians are on site to resume with repairs
Update (02/05/2026 @ 23:59):
Vumatel technicians will attend to the fallouts in the morning.
Update (02/05/2026 @ 23:01):
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Splicing has been completed. Testing of cases is in progress |
Update (02/05/2026 @ 21:15):
Splicing in progress
Site A
288f splicing completed
48f backhaul under prep
Site B
288f splicing Tube 20/24
Update (02/05/2026 @ 19:15):
Site A
288f splicing last tube
144f completed
Site B
288 splicing Tube 17/24
144f completed
Next update @9pm
Update (02/05/2026 @ 17:28):
Splicing by LMJ completed, now splicing side B 288f on Tube 16, 144f on Tube 12
The Vumatel team will be moving to prepare and splice the backhaul 48f. Next update @19:00
Update (02/05/2026 @ 15:19):
Vumatel team is splicing last tray on the LMJ, Side A- 288f splicing on tube 17/24, Side B- 288f splicing tube 12/24
1st 144f completed, 2nd 144f team is splicing tube 6
48f backhaul not yet spliced but team will prioritize. Next update @ 17:00
Update (02/05/2026 @ 12:59):
LMJ currently splicing tray number 38
Side B, 288f currently splicing Tube 8
2nd 144f Tube 2
Update (02/05/2026 @ 09:58):
Splicing in progress: LMJ now splicing tray 23 288 cable tray 12 side A
Update (02/05/2026 @ 08:45):
Vumatel technicians are on site to resume with repairs
Update (01/05/2026 @19:18):
Repairs have been placed on hold, technicians will continue tomorrow morning.
Update (01/05/2026 @18:05):
288f splicing tray 10, LMJ slicing on tray 14
Update (01/05/2026 @16:47):
Vumatel technicians are on 288f splicing tray 9, LMJ slicing on tray 13
Update (01/05/2026 @15:40):
288 Cable side A tray 8, while LMJ splicing of splitters on the LMJ tray 11 now
Update (01/05/2026 @12:26):
288F cable splicing is currently on tube 3 (Side A), while LMJ splicing of splitters with the feeder is in progress.
Update (01/05/2026 @11:08):
Splicing and auditing are in progress on the LMJ. The team is currently completing the first tube on the 288F cable (Side A)
Update (01/05/2026 @09:40):
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All preparations are complete. Splicing and auditing have commenced on LMJ with splitters, while another team is splicing the 288F cable
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Update (01/05/2026 @08:25):
Technicians are currently on site, continuing with repairs.
Update (30/04/2026 @19:26):
The incident has been placed on hold due to safety concerns. The team will continue in the morning with repairs
Update (30/04/2026 @18:29):
Vumatel team is preparing 288f & 144f on side B
Update (30/04/2026 @ 16:45):
Vumatel Teams are busy preparing 288 on side A and auditing LMJ on side A . More updates to follow.
Update (30/04/2026 @ 15:31):
All cables floated & coupled. Currently preparing the 1st joint . More updates to follow.
Update (30/04/2026 @14:41:
Vumatel team is currently floating the third cable and is in the process of opening the handhole
Update (30/04/2026 @12:48:
Vumatel technicians are currently pulling slack, floating, and coupling all four affected cables. 18:29
Update (30/04/2026 @11:24:
Municipality supervisor has stopped their teams to allow the civil team to work. Floating in progress
Update (30/04/2026 @ 10:00):
Civil team onsite, municipality is still digging team can not work on the ground, they are planning a way around looking at using poles as it does not look like they will finish anytime soon.
Update (30/04/2026 @ 08:35):
The Civil team are en-route to collect stock from the office.
Update (29/04/2026 @ 18:57):
The municipality is still working in the area. The team was only able to audit and pull some slack and will resume work in the morning.
Update (29/04/2026 @ 18:57):
Vumatel team is verifying if the available slack is sufficient to reach the opposite manhole.
#Benoni #Vumatel #Outage
